1.- OUR COMMITMENT TO PRIVACY
VMV Cosmetic Group considers the protection of your personal data an aspect of vital importance, so, clearly and simply, with the utmost honesty and transparency, we have developed this privacy policy in which we will inform you of how we collect and process your data.
This Privacy Policy sets out the basis on which VMV Cosmetic Group treats your personal data when you provide them during your experience through any of the following websites and / or mobile applications (hereinafter "Webs"):
| www.aleacosmetic.com www.azaleacolortotal.com www.azaleacosmetics.com www.cosmeticsmysalon.com www.crioxidil.com www.extensionesmarvi.com www.fundacionvmvcosmeticgroup.org www.salerm.com |
www.salermacademy.com www.salermproline.com www.vmvcosmeticgroup.com www.vmveshop.com www.aerosoliberica.com www.homme.salerm.com www.lendan.com www.secretcodecosmetics.com |
We would like to remind you that every time that when using any of our Websites you provide us with or it is necessary for us to access any type of information that due to its characteristics allows us to identify you, such as your name and surname, e-mail, billing or delivery addresses, telephone number, type of device or debit or credit card number, etc. (hereinafter, "Personal Data"), whether to browse the Website, purchase our products or make use of its services or functionalities, you will be subject to this Privacy Policy, together with the Terms of Use of the Website, and other documents referenced therein in force from time to time. This Privacy Policy and our Terms of Use may be modified at any time. Remember that it is your responsibility to read them periodically, as those in force at the time of use of any of the Webs will be applicable.
Remember that, in the field of distance selling, it is mandatory to provide certain personal information, as this information is necessary both to process and deliver your orders and to prepare the invoices. If you do not wish to provide your personal details, please note that we will not be able to complete the sale and purchase of your order.
Our commitment to privacy is always based on the following principles:
- We respect your privacy, choices and decisions.
- We ensure that privacy and security are built into everything we do.
- We will not send you marketing and communication communications unless you expressly request us to do so, and you can change your mind at any time.
- We will never offer or sell your data.
- We are committed to keeping your data safe and secure and therefore we are committed to working with trusted partners who apply strict Data Protection policies.
- We are committed to being open, honest and transparent about how we use your data in a clear and simple way.
- We will only use your data for the purpose for which we have collected it and of which we have previously informed you.
- We respect your rights and will always try to accommodate your requests, as far as possible, in accordance with our own legal and operational responsibilities.
Below we would like to tell you what personal data we may collect or hold about you, how we may use it, who we may share it with, how we protect it, and how you can exercise your rights in relation to it.
When you share your Personal Data with us or when we collect Personal Data about you, we use it in accordance with this Privacy Policy ("Policy").
Please read this information carefully. If you have any questions or concerns about your personal data, you can contact us whenever you need to by sending an email to protecciondatos@grupovmv.com.
2.-WHO ARE WE? WHO IS OUR DATA PROTECTION REPRESENTATIVE?
VMV Cosmetic Group is composed of a group of companies, among which is VMV GROUP DE SERVICIOS Y GESTION S.L., with CIF B62938584 and registered office in the municipality of Llissá de Vall, 08185 Barcelona, Spain, in the P.I. Cantallops, Av. de Cantallops, s/n, which is the company responsible for the purposes of the regulations on data protection.
Our Data Protection Officer at VMV Cosmetic Group is:
Oscar Clavell
Plaza Víctor Martínez s/n
Llissá de Vall
08185 Barcelona
Spain
Contact e-mail: protecciondatos@grupovmv.com
You can consult all the companies that are part of VMV Cosmetic Group by clicking here.
3.-PERSONAL DATA
Personal Data is any information that can identify you directly (e.g. your first and/or last name) or indirectly (e.g. your ID number). Personal Data includes information such as email / home address / mobile phone, user names, profile pictures, personal preferences and shopping habits, user-generated content and financial information and social welfare information, among others. It may also include unique numeric identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as certain information obtained through cookies.
- E-mail address
- Private postal addresses
- Mobile phone
- Usernames and profile pictures
- Personal preferences and purchasing habits
- User-generated content
- Financial information and social assistance information
- It may also include unique numeric identifiers such as the IP address of your computer or the MAC address of your mobile device, as well as certain information obtained through cookies.
This Policy covers all personal data collected and used by VMV Cosmetic Group.
4.- COLLECTION OF PERSONAL DATA AND PURPOSES OF PROCESSING
Remember that before you start using any of our services or functionalities you should read this Policy, as well as the Terms of Use of the specific section on that service and/or functionality. In that section you will be able to see if there are any particular conditions for its use, or if a specific treatment of your Personal Data is required. Failure to provide certain information indicated as mandatory may mean that it is not possible to manage your registration as a user or the use of certain features or services available through the Webs.
Please remember that you must always ensure that the Personal Data provided is true and accurate and that you undertake to notify us of any changes or modifications to it.
Any loss or damage caused to the Websites, the Data Controllers or any third party through the communication of erroneous, inaccurate or incomplete information in the registration forms will be your responsibility.
4.1. What data do we collect from you?
VMV Cosmetic Group believes that you, our customers, are the true heart of what we do. We love getting to know you, learning from you and creating and delivering products you can enjoy, so we are constantly talking and interacting with you. That's why there are many and varied ways in which we can collect your data.
Thus, we may collect or receive your data through our websites, forms, apps, devices, products and/or brand pages on social media. In some cases, you provide Personal Data directly to us (for example, when you create an account, when you contact us, when you shop on our websites/apps or in our stores/beauty salon) and, in other cases, we collect it (for example, by using cookies to see how you interact with us). We also sometimes receive your data from other third parties.
To make it easier and clearer for you, here is a table in which, in a concise, transparent and easily accessible way, you will be able to identify:
1) For what purposes may we use your Personal Data? In this column we explain what we may do with your Personal Data and the purposes for collecting it.
2) What is the legal basis for using your Personal Data? In this column we explain why we may use your Personal Data.
3) What Personal Data may we hold about you? In this column we explain what types of Personal Data we may collect about you depending on the scenario we are in.
4) In which scenario may your Personal Data be collected? In this column we explain what activity or scenario you are in when we use or collect your Personal Data.
5) Who can have access to your Personal Data? In this column we explain which third parties have access to personal data.
The legal basis for the processing of your Personal Data, depending on the scenario in which it is collected, may be:
(i) To compile statistics to help us better understand your needs and expectations and, therefore, to improve our services, websites/applications/devices, products and brands.
(ii) To enable the operation of our website/applications through technical and functional cookies that allow us to keep our tools (websites/applications/devices) safe and secure and to ensure that they work properly.
(iii) Profiling and statistics for the personalised sending of commercial communications.
(iv) To provide you with our customer service.
(v) The performance of a contract: to perform the services you request from us.
(vi) Compliance with legal obligations involving the processing of your personal data.
When we collect your Personal Data, we always indicate the fields that are mandatory by means of asterisks. The data we ask you for is necessary for, as the case may be:
(i) to perform our contract with you (for example, to deliver the products you have purchased on our Websites to the address you have indicated to us);
(ii) To provide you with the service you have requested from us (for example, to provide you with a newsletter);
(iii) Comply with legal requirements (e.g. to make the invoice).
For what purposes may we use your Personal Data?
| What is the purpose of the processing? | What is the legal basis for processing your personal data? | What personal data can we hold about you? | In what scenarios may your personal data be collected? | Who can have access to your personal data? |
| Sending commercial and promotional communications including:(i) Sending marketing and communication communications.(ii) Invitations to events.(iii) Sending product samples.(iv) Promoting our products.(v) Offering personalised services based on your beauty features; | Your Consent | (i) First name and surname(ii) Gender(iii) E-mail address(iv) Postal address(v) Telephone number(vi) Photo
(vii) Date of birth or age range (viii) ID, user name and password (ix) Personal description or preferences (x) Order details (xi) Social media profile (xii) Other information you share with us, such as photos or reviews, skin or hair type, questions from our social media profiles, websites and/or apps, available on some websites/apps or by participating in a competition, game or survey). |
(i) Account creation and management(ii) Newsletter subscription form(iii) Registration or subscription to games, promotions, offers, surveys...(iv) When requesting and/or ordering an order through any of our sales channels.(v) From the Hair Studio Center hairdressing salon.(vi) From the Salerm Academy Technical Center.
(vii) From the contact form on the website or from comments posted on our blogs and social networks. |
(i) Your personal data may be disclosed to companies that are part of VMV Cosmetic Group which are clearly and simply identified in the second section of this policy (Who we are?); and (ii) to third party service providers that help us provide IT services, such as platform providers, hosting services, maintenance and support in our databases, as well as in our software and applications that may contain data about you.(iii) Third parties that help us provide digital and e-commerce services such as social listening, shop locator, loyalty programmes, identity management, ratings and reviews, CRM, web analytics and search engine. |
| What is the purpose of the processing? | What is the legal basis for processing your personal data? | What personal data can we hold about you? | In what scenarios may your personal data be collected? | Who can have access to your personal data? |
| (i) Managing your orders.(ii) Sending orders to the address you have indicated.(iii) Answering your questions and interacting with you.(iv) Contacting you to indicate the steps to follow to finalise the order when the shopping cart has been saved without finalising the payment process.(v) Informing you of the availability of a product.(vi) Processing and tracking your orders.
(vii) Manage the payment of your orders. (viii) VMV Cosmetic Group loyalty programmes. (ix) Handle any incident related to a purchase. (x) Measure your satisfaction with the entire purchasing process. (xi) Administer your participation in contests, games and surveys. (xii) Publish your criticisms and/or comments. (xiii) Provide you with the requested service (for example, testing our products). (xiv) Show you your nearest shop |
Fulfilment of the contractual relationship: maintenance, fulfilment, development, control and execution of the contractual relationship established with you. | (i) First name and surname(ii) Gender(iii) E-mail address(iv) Postal address(v) Telephone number(vi) Photo
(vii) Date of birth or age range (viii) ID, user name and password. (ix) Personal description or preferences (x) Order details (xi) Location/ Geolocation (xii) Other information you share with us, such as skin and/or hair type, etc.(xiii) Transaction information, including products purchased. (xiv) History of your purchases. (xv) The information requested in the payment gateway (credit card number, pay pal information,...). The payment information is not collected by us, but by the payment service provider. (xvi) Academic history, financial data for the award of study grants. |
(i) Account creation and management(ii) Newsletter subscription form(iii) Registration or subscription to games, competitions, promotions, offers, surveys...(iv) When requesting and/or ordering an order/service through any of our sales channels.
(v) Registration for our courses, conferences, seminars, galas and other organised events. |
(i) Your personal data may be disclosed to companies that are part of VMV Cosmetic Group which are clearly and simply identified in the second section of this policy (Who we are?); and (ii) to third party service providers that help us provide IT services, such as platform providers, hosting services, maintenance and support in our databases, as well as in our software and applications that may contain data about you.(iii) Third parties that help us provide digital and e-commerce services such as social listening, shop locator, loyalty programmes, identity management, ratings and reviews, CRM, web analytics and search engine. |
| What is the purpose of the processing? | What is the legal basis for processing your personal data? | What personal data can we hold about you? | In what scenarios may your personal data be collected? | Who can have access to your personal data? |
| (i) To improve our websites/apps.(ii) To enrich your profile if you make a purchase using your account information.(iii) To monitor and improve our apps and devices.(iv) To analyse your wellness characteristics and recommend appropriate products (including tailored products) and routines to you.(v) For reporting and statistical purposes.
(vi) To know how users react to our advertising campaigns. (vii) To improve our offers. (viii) To find out how you discovered our websites/applications. |
To ensure that our websites/applications remain secure, to help us better understand your needs and expectations and thereby improve our services, products and brands. Also, to help us better understand our customers' needs and expectations and therefore improve our services, products and brands. | (i) First name and surname(ii) Gender(iii) E-mail address and telephone number(iv) Postal address(v) Telephone number(vi) Photo
(vii) Date of birth or age range (viii) ID, user name and password (ix) Personal description or preferences (x) Order details (xi) Location/ Geolocation (xii) Personal description or other information you share with us, such as skin and/or hair type, etc. (xiii) Transaction information, including products purchased. (xiv) History of your purchases. |
(i) Account creation and management(ii) Newsletter subscription form(iii) Registration or subscription to games, competitions, promotions, offers, surveys...(iv) When requesting and/or ordering an order through any of our sales channels. | (i) Your personal data may be disclosed to companies that are part of VMV Cosmetic Group which are clearly and simply identified in the second section of this policy (Who we are?); and (ii) to third party service providers that help us provide IT services, such as platform providers, hosting services, maintenance and support in our databases, as well as in our software and applications that may contain data about you.(iii) Third parties that help us provide digital and e-commerce services such as social listening, shop locator, loyalty programmes, identity management, ratings and reviews, CRM, web analytics and search engine. |
| What is the purpose of the processing? | What is the legal basis for processing your personal data? | What personal data can we hold about you? | In what scenarios may your personal data be collected? | Who can have access to your personal data? |
| Maintenance of up-to-date suppression lists to avoid being contacted if you request it. | The GDPR enables us to keep your details on a suppression list if you have asked us not to send you any further marketing communications. | (i) First and last name(ii) Email address(iii) Social media profile (when you use social login or share this personal information with us). | Subscription to newsletters and commercial communications. | (i) Your personal data may be disclosed to companies that are part of VMV Cosmetic Group which are clearly and simply identified in the second section of this policy (Who we are?); and (ii) to third party service providers that help us provide IT services, such as platform providers, hosting services, maintenance and support in our databases, as well as in our software and applications that may contain data about you.(iii) Third parties that help us provide digital and e-commerce services such as social listening, shop locator, loyalty programmes, identity management, ratings and reviews, CRM, web analytics and search engine. |
| What is the purpose of the processing? | What is the legal basis for processing your personal data? | What personal data can we hold about you? | In what scenarios may your personal data be collected? | Who can have access to your personal data? |
| (i) Proper display of content.(ii) Creating and remembering your login.(iii) Customizing the interface, such as language.(iv) Enhancing our websites/applications.(v) Ensuring that the website or application is safe and secure.
(vi) Prevent visitors' data from being saved twice. (vii) Enable sharing of our content on social networks (sharing buttons to display the site). (viii) Analyse your wellness characteristics and recommend appropriate products (including tailor-made products) and routines to follow.
|
To ensure that we provide you with websites/applications, which function correctly, securely and continuously improve your perception. | (i) Data related to the use of applications or websites.(ii) Data related to the website you came from.(iii) Registration details.(iv) Pages and videos you have visited.(v) Advertisements you click on.(vi) Products you search for.
(vii) Location (viii) Duration of your visit (ix) Products you have selected to create your basket. (x) IP address (xi) Browser information (xii) Device information (xiii) Unique identifier for each visitor. (xiv) Gender (xv) General interests. (xvii) Number of sessions per user. (xviii) Behavioural flow during your browsing (e.g. which pages you have visited in a single session). |
Information collected through cookies or similar technologies as part of your browsing on VMV Cosmetic Group websites / applications. For information on Cookies, please consult our Cookies Policy. | (i) Your personal data may be disclosed to companies that are part of VMV Cosmetic Group which are clearly and simply identified in the second section of this policy (Who we are?); and (ii) to third party service providers that help us provide IT services, such as platform providers, hosting services, maintenance and support in our databases, as well as in our software and applications that may contain data about you.(iii) Third parties that help us provide digital and e-commerce services such as social listening, shop locator, loyalty programmes, identity management, ratings and reviews, CRM, web analytics and search engine. |
| What is the purpose of the processing? | What is the legal basis for processing your personal data? | What personal data can we hold about you? | In what scenarios may your personal data be collected? | Who can have access to your personal data? |
| (i) Show you online advertisements for products that may be of interest to you, based on your past behaviour.- Show you advertisements and content on social media platforms.- Create and remember your shopping cart.- Send you recommendations, marketing or content based on your profile and interests; | Your consent | (i) Data related to the use of applications or websites.(ii) Data related to the website you came from.(iii) Pages and videos you have visited.(iv) Advertisements you click on.(v) Products you search for.(vi) Location.
(vii) Duration of your visit. (viii) Products you have selected to create your basket. (ix) IP address (x) Browser information. (xi) Device information. (xii) Unique identifier for each visitor. (xiii) Behavioural flow during your browsing (e.g. which pages you have visited in a single session). (xiv) Gender. |
Information collected through cookies or similar technologies as part of your browsing on VMV Cosmetic Group websites / applications. For information on Cookies, please consult our Cookies Policy. | (i) Your personal data may be disclosed to companies that are part of VMV Cosmetic Group which are clearly and simply identified in the second section of this policy (Who we are?); and (ii) to third party service providers that help us provide IT services, such as platform providers, hosting services, maintenance and support in our databases, as well as in our software and applications that may contain data about you.(iii) Third parties that help us provide digital and e-commerce services such as social listening, shop locator, loyalty programmes, identity management, ratings and reviews, CRM, web analytics and search engine. |
| What is the purpose of the processing? | What is the legal basis for processing your personal data? | What personal data can we hold about you? | In what scenarios may your personal data be collected? | Who can have access to your personal data? |
| (i) Respond to questions you may ask us through our websites/applications, social media, email and chats. | To respond to your requests and questions regarding our products and services | (i) First and last name.(ii) Telephone number, postal address and e-mail address.(iii) Other information that you may share with us at the time of your enquiry. | Information collected when you contact us with questions. | Your personal data may be transferred solely and exclusively to companies that are part of VMV Cosmetic Group which are identified clearly and simply in the second section of this policy (Who are we?). |
5.- PROFILING
When we send or display personalised communications or content, we may use certain techniques called or described as "profiling" (i.e. any form of automated processing of personal data that involves using such data to evaluate certain personal aspects of an individual, in particular to analyse or predict aspects of that individual's personal preferences, interests, financial situation, behaviour, location, reliability or movements). With this technique we can centralise the information and analyse it to assess and predict your personal preferences and/or interests. Once the analysis is done, we send or display communications and/or content tailored to your interests/needs and/or tastes.
Please note that you can always object to the processing of your personal data on the basis of profiling. Please see the section "Your rights and options" below.
6.- WHO CAN ACCESS YOUR PERSONAL DATA?
(i) We share your personal data between the companies that are part of the VMV Cosmetic Group
As mentioned in the table above in the column "Who / Who may have access to your Personal Data", your data may be transferred / shared with any of the companies that are part of VMV Cosmetic Group which are identified clearly and simply in the second section of this policy and always under the obligation to keep your details on a suppression list in case you ask us not to receive further commercial communications.
(ii) Your personal data may also be processed by our trusted third party providers.
We contract with trusted third parties to perform a variety of business operations on our behalf. We only provide them with the essential information they need to perform the service, and we require them not to use your personal information for any other purpose. Please note that we always make our best efforts to ensure that all third parties we work with maintain the security of your personal data by signing rigorous data protection contracts.
Remember to consult the table above, in which you can find the categories of third party service providers that require access to your personal data. simple and clearIn the column "Who/Who can have access to your Personal Data?" you can find out the categories of third party service providers that require access to your personal data.
Remember that you can rest assured that neverunder no circumstances will we offer or sell your personal data to third parties.
7.- INTERNATIONAL TRANSFERS
We undertake that your Personal Data never will not be transferred to or stored in any territory outside the European Economic Area ("EEA").
However, please note that service providers located outside the EEA such as Facebook, Inc or Google, LLC may have access to your personal data if you have agreed to share your data with them. Such service providers are covered by the Privacy Shield and are therefore obliged to protect your personal data in accordance with well-defined EU safeguards and protection standards.
8.- HOW LONG DO WE KEEP YOUR PERSONAL DATA?
We only keep your Personal Data for as long as we need it and for the purpose for which we have collected it, to meet your needs or to comply with our legal obligations.
To determine the data retention period of your Personal Data, we use the following criteria:
| Data type | Retention period of your Personal Data |
| Personal Data obtained when purchasing our products and services. | For the duration of our contractual relationship. |
| Personal Data obtained by participating in a promotion, contest or sweepstakes. | For the duration of the promotional offer, contest and/or sweepstakes. |
| Personal Data obtained when contacting us for an enquiry. | For as long as it takes to deal with your query. |
| Personal Data obtained when creating an account. | Until you unsubscribe and/or demand that we remove it. |
| Personal Data obtained by giving your consent to receive commercial communications and Newsletters. | Until you unsubscribe and/or demand that we remove it. |
| Cookies that are installed on your computer. | As long as necessary to achieve your purposes (for example, during a session for shopping cart cookies or session ID cookies) and always for a maximum of 365 days. |
Notwithstanding the above, please note that we may retain some personal data to comply with our legal or regulatory obligations, as well as to administer our rights (e.g. to enforce our claims in court) or for statistical or historical purposes.
9.- IS MY PERSONAL DATA STORED SECURELY?
We are committed to protecting your Personal Data and to taking all reasonable precautions to do so. We contractually require trusted third parties who handle your Personal Data to do the same.
We always use our best efforts to protect your Personal Data and once we have received your personal information, we use strict procedures and security features to try to prevent unauthorised access. As the transmission of information via the internet is not completely secure, we cannot guarantee the security of your data transmitted to our site. Therefore, you should always keep in mind that any transmission is at your own risk.
- LINKS TO THIRD PARTY SITES AND SOCIAL LOGIN
Our websites and applications may contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and are outside our control, for which we cannot be responsible. You should always check their policies before you submit any personal data to these websites.
We may also on certain occasions offer you the opportunity to use your social media login to register. If you do so, please note that you share your social profile information with us. The personal data shared depends on the settings of your social media platform. Please visit the social media platform in question and review its privacy policy to understand how it is shared and how it is used.
11.- SOCIAL MEDIA AND USER-GENERATED CONTENT
Some of our websites and apps allow users to submit their own content. Please remember that any content submitted to one of our social media platforms may be viewed by the public, so you should be careful when providing certain personal data (e.g. financial information or address details).
Please note that these platforms are beyond our control, so we can never be held responsible for their treatment of your personal data. Remember to always read their policies before sharing your personal data.
12.- YOUR RIGHTS AND OPTIONS
VMV Cosmetic Group has established a strict privacy policy and treatment of your Personal Data. Remember that it is very important that you always have control of your personal data. Therefore, we want to remind you what your rights are:
(i) Right to information
You have the right to obtain clear, transparent, intelligible and easy to understand information about how we use your personal data and about your rights. You can find all this information in this policy. And remember, if you have any questions, you can contact us easily by sending an email to protecciondatos@grupovmv.com.
(ii) Right of access
You have the right to access all personal data that we hold about you. However, please note that manifestly unfounded, excessive or repetitive requests may not be granted.
To exercise this right, you can contact us by sending an email to protecciondatos@grupovmv.com.
(iii) Right of rectification
You have the right to have your personal data rectified if they are inaccurate or no longer valid or to have them completed if they are incomplete.
To exercise this right, all you have to do is contact us by sending an email to protecciondatos@grupovmv.com . Do not forget to indicate who you are.
(iv) Right to erasure/right to be forgotten
You have the right to have your personal data erased or deleted. However, it should be noted that this is not an absolute right, as it may sometimes be necessary for legal and/or legitimate reasons to keep it.
To exercise this right, simply contact us by sending an email to protecciondatos@grupovmv.com.
(v) Right to object to direct marketing, including profiling.
You may unsubscribe from our marketing communications and/or the sending of commercial communications at any time.
The easiest way to do this is to click on the "Unsubscribe" link in any email or communication we have sent you. You can also exercise this right by sending an email to protecciondatos@grupovmv.com.
(vi) The right to withdraw consent at any time where the data processing is based on your consent.
You may withdraw your consent to the processing of your personal data at any time.
You can see in which cases the processing is based on your consent in the table under "What data do we collect from you" in the column "What is the lawful basis for processing your Personal Data".
If you wish to withdraw your consent, you can easily do so by sending an e-mail to protecciondatos@grupovmv.com.
(vii) The right to object to processing on the grounds of legitimate interests.
You can object at any time to our processing of your data where the processing is based on the satisfaction of legitimate interests. To find out where processing is based on legitimate interests, simply refer to the table under "What data do we collect from you" in the column "What is the lawful basis for processing your Personal Data?
If you wish to exercise this right, you can easily do so by sending an email to protecciondatos@grupovmv.com.
(viii) You have the right to lodge a complaint with a supervisory authority
You have the right at any time to complain to the Spanish Data Protection Agency about the privacy and data protection practices of VMV Cosmetic Group.
Do not hesitate to contact us to resolve any doubts and/or clarifications you may have. You can do so by sending an email to protecciondatos@grupovmv.com.
(ix) Right to data portability
You have the right to move, copy or transfer data from our database to another database.
You may only exercise this right with respect to data that you have provided, where the processing is based on the performance of a contract or on your consent and the processing is carried out by automated means.
For information on the cases in which the processing is based on contract or consent, you can consult the table included in the section "What data do we collect from you", in the column "What is the lawful basis for processing your Personal Data".
Remember that you can send us an email to protecciondatos@grupovmv.com if you have any questions.
(x) Right to restriction of processing
You have the right at any time to request the restriction of the processing of your data. If you exercise this right, the processing of your data will be subject to limitations, so we may store it, but we may no longer use or process it.
This right can only be exercised in certain circumstances provided for in the General Data Protection Regulation. When:
- The data subject contests the accuracy of the personal data, during the period of time that allows the controller to verify the accuracy of the data
- The processing is unlawful and the data subject objects to the erasure of the personal data and requests instead a restriction of their use
- The controller no longer needs the personal data for the purposes of the processing, but the data subject needs them for the purposes of making, exercising or defending claims
- The data subject has objected to the processing pursuant to Article 21(1) while it is being verified whether the legitimate grounds of the controller outweigh those of the data subject.
If you wish to exercise this right, you can easily do so by sending an email to protecciondatos@grupovmv.com.
(xi) Right to deactivate Cookies
You have the right to disable Cookies. Internet browsers are usually set by default to accept Cookies, but they can be easily disabled by changing the browser settings.
Many cookies are used to improve the usability or functionality of websites/applications; therefore, disabling cookies may prevent you from using certain parts of our websites/applications as outlined in the Cookie Policy.
If you wish to limit or block all cookies set on our websites/applications, you can easily do so through your browser settings. If you want to find out how, just go to our Cookie Policy.
13.- CONTACT
Remember that we will be happy to help you. If you have any questions or concerns about the way we process and use your personal data or wish to exercise any of the rights described above, you can do so in the way that is most convenient and simple for you:
- By sending us an e-mail to the following address protecciondatos@grupovmv.com.
- Or you can write to us at the address Plaza Víctor Martínez s/n, P.I. Cantallops, Lliçà de Vall (Barcelona - 08185)
14.- VMV COSMETIC GROUP COMPLAINTS CHANNEL
The Whistleblower Channel is an essential part of VMV Cosmetic Group's compliance system, as one of the processes established to ensure the effective application of the regulations and guidelines of the Code of Conduct.
The channel is also a means to help employees, customers, suppliers and other third parties to report, anonymously and confidentially, any breaches of the Code of Conduct and/or applicable laws that they observe.
The Compliance Department will handle complaints received diligently and promptly, promoting their verification and promoting measures for their resolution. All information will be analysed objectively, impartially and confidentially.
The information shall be made known exclusively to those areas whose collaboration is necessary for the verification proceedings, avoiding damaging the result of the investigation or the good name of the persons concerned.
Those who report facts or leads to the Whistleblower Channel will not be subject to retaliation or suffer any other adverse consequences as a result of such reporting.
The Whistleblower Channel is available 24 hours a day, 365 days a year on the website https://vmvcosmeticgroup.com/denuncias/.
You can also submit your complaint by e-mail to the following e-mail address: canaldedenuncias@vmvcg.com.
